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Features | Flawless Retail

Our features
Everything You Need to Run Your Jewelry Business — All in One Platform
From retail to wholesale, e-commerce to inventory, Flawless POS brings every essential feature under one roof. Tap into tools tailored for modern jewelry businesses.
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Retail POS
All-in-one retail tools designed for jewelry stores. Manage sales, returns, inventory, and employee workflows. From the storefront to the stockroom with ease and precision.
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Submit Sales & Take Payments
Process all types of sales with support for credit cards, customer accounts, card-linked payments, and layaway. Save drafts and submit transactions with flexibility.
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Service & Custom Job
Submit and manage repairs, special builds, add-on services, and deposits with transparency from intake to completion.
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Receipts & Communication
Resend digital receipts to customers directly from the POS system.
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Mobile Product Intake
Check in products using any smartphone, no scanners or special hardware needed. Simplify inventory processes on the go.
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Customer Profiles & Credits
Add new customers, manage customer data, and apply store credits to purchases.
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Sales Orders & Purchase Orders
Convert retail sales into vendor purchase orders and track fulfillment through the POS.
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Gift Cards
Sell and redeem gift cards right through the POS. Perfect for holidays, birthdays, or store credit.

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Special Orders
Create, manage, fulfill, and cancel special orders for out-of-stock or made-to-order products.
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Visual Inventory Checklist
Get a quick view of inventory using product images for faster, more accurate item counts and fewer mistakes.
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Assembly & Disassembly
Break down items or reassemble them into new SKUs with a few clicks. Transactions sync to QuickBooks for clean records.
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Customer Linking
Link customer and partner profiles to associate sales activity and manage relationships in shared accounts.
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Commissions
Automatically calculates staff commissions during both sales and returns for clear, accurate payouts.
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Trade-Ins & Buybacks
Accept trade-ins from customers during a sale and apply their value toward new purchases.
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Returns & Voids
Easily process returns, voids, and payment reapplications while keeping transaction records clean.
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Parsing Product Details
Automatically pull item photos and details from other sources to speed up product setup. Especially useful for large catalogs.
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Audit History
Track every step of a product's lifecycle, from arrival to sale. Great for compliance, transparency, and financial audits.
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Admin Tools in POS
Use admin-only controls within the POS to view advanced details, override limits, and assist frontline staff.
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Reports & Insights
Access detailed reports like aging, staff performance, product trends, and more, all inside the POS.
Wholesale Operations
Streamline wholesale orders, memos, payments, and approvals in one place. Built for jewelers who need speed, flexibility, and professional documentation.
Image of
Submit Sales & Take Payments
Process all types of sales with support for credit cards, customer accounts, card-linked payments, and layaway. Save drafts and submit transactions with flexibility.
Image of
Service & Custom Job
Submit and manage repairs, special builds, add-on services, and deposits with transparency from intake to completion.
Image of
Receipts & Communication
Resend digital receipts to customers directly from the POS system.
Image of
Mobile Product Intake
Check in products using any smartphone, no scanners or special hardware needed. Simplify inventory processes on the go.
Image of
Customer Profiles & Credits
Add new customers, manage customer data, and apply store credits to purchases.
Image of
Sales Orders & Purchase Orders
Convert retail sales into vendor purchase orders and track fulfillment through the POS.
Image of
Gift Cards
Sell and redeem gift cards right through the POS. Perfect for holidays, birthdays, or store credit.

Image of
Special Orders
Create, manage, fulfill, and cancel special orders for out-of-stock or made-to-order products.
Image of
Visual Inventory Checklist
Get a quick view of inventory using product images for faster, more accurate item counts and fewer mistakes.
Image of
Assembly & Disassembly
Break down items or reassemble them into new SKUs with a few clicks. Transactions sync to QuickBooks for clean records.
Image of
Customer Linking
Link customer and partner profiles to associate sales activity and manage relationships in shared accounts.
Image of
Commissions
Automatically calculates staff commissions during both sales and returns for clear, accurate payouts.
Image of
Trade-Ins & Buybacks
Accept trade-ins from customers during a sale and apply their value toward new purchases.
Image of
Returns & Voids
Easily process returns, voids, and payment reapplications while keeping transaction records clean.
Image of
Parsing Product Details
Automatically pull item photos and details from other sources to speed up product setup. Especially useful for large catalogs.
Image of
Audit History
Track every step of a product's lifecycle, from arrival to sale. Great for compliance, transparency, and financial audits.
Image of
Admin Tools in POS
Use admin-only controls within the POS to view advanced details, override limits, and assist frontline staff.
Image of
Reports & Insights
Access detailed reports like aging, staff performance, product trends, and more, all inside the POS.
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